return request form

To return an item please fill out this form. * Required field

original order information

Order Number *

Order Date *

"Ship To" Name *

Your Name *

Your Email Address *

Your Phone number *

"Ship To" Zip/Postal Code *

item to be returned

To find the Product SKU and Item Description, go to your order history under My Store Account and click on the Details button for the order. The information will be in the table below the billing and shipping addresses.

Product SKU *

Item Description

reason for return I changed my mind; I didn't like it I ordered the wrong item The item was damaged but NOT due to shipping The item was damaged during shipping I received the wrong item; incorrect item was shipped The item did not work with my wireless set-up (please provide your access point make and model in the comment box below) Other (please describe in the comment box below)

would you like a replacement? Yes No

Comments / Additional Information

return policy

If you are not satisfied with your chumby device (the "Product"), chumby industries' return policy allows you to return the Products purchased by you directly from chumby industries after obtaining a chumby return material authorization ("RMA") during the 30 day period following date of shipment by chumby industries. If the item is returned unused, undamaged, in its original condition, and in the original packaging in accordance with this policy, we will exchange it or offer a refund of the purchase price paid, which refund will be made by crediting the account used to make the original purchase. The Product must be received by chumby industries within 14 days after issuance of the RMA (21 days for returns sent from outside the US).

All Products must be packed in the original, unmarked packaging including any accessories, manuals, documentation, and registration that shipped with the Product. A $20.00 open box fee will be assessed on any opened hardware or accessory, and damage and missing part restocking fees may apply. The RMA number must be included with the returned Product.

Shipping and handling charges, gift wrap fees, and taxes paid (e.g., state, customs, VAT) are not refundable. You are responsible for and must prepay all shipping charges and you shall assume all risk of loss or damage to the Product while in transit to chumby industries. If you return Product to chumby industries (a) without a RMA from chumby industries, (b) beyond the 14 day RMA issuance period (21 days for RMAs outside the US), or (c) without proper packaging, chumby industries retains the right to either refuse delivery of such return or charge you a restocking fee. The time to credit your account may vary, depending on processing time. Please allow a minimum of 4 weeks for chumby industries to credit the account used to make the original purchase.

I have Read and Acknowledge this Return Policy

Please enter the order number.

Please enter the order date.

Please enter the "Ship To" name.

Please enter your name.

Please enter your email.

Please enter your phone.

Please enter your zip code.

Please enter the product SKU.

Please check the "I have Read and Acknowledge this Return Policy" checkbox.